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Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
Our stance calculator is based on biomechanical research and industry standards. While it provides excellent starting points, we always recommend fine-tuning based on your personal comfort and riding style. The recommendations are designed to give you an optimal baseline that most riders find comfortable.
Yes! StancePro supports both snowboarding and skiing. Our ski calculator provides recommendations for ski length, mount position, and DIN settings (as reference only - always have a certified technician set your bindings).
Upload an existing riding clip, then start with AI feedback or request human coaching depending on the level of support you want. For deeper technical review, StancePro also supports advanced coaching from certified coaches and top-level trainers, with the completed session returned in the app alongside your video and follow-up actions.
Yes. StancePro includes AI-powered gear assessment alongside your saved gear, comparisons, and setup context so you can make smarter equipment decisions instead of relying on guesswork alone.
Yes, when you create an account, all your setups, preferences, and coaching sessions are synced across your devices via our secure cloud infrastructure.
Yes! Your saved setups, recent coaching sessions, and most features work offline. Videos and thumbnails are cached automatically for offline viewing. Data syncs when you're back online.
Premium purchases are managed through the App Store on iOS or Google Play on Android, with in-app restore and customer-center flows where available. Check the current offering details in the app before purchasing because premium options can vary.
Rider setup profiles are there to give you reference points and inspiration while you compare against your own saved setup. They are best used as context, not as a one-size-fits-all recommendation.
For the best results, you'll need your height, weight, and optionally your leg length. The app can estimate leg length from your height if you don't have an exact measurement.
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