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Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
Our stance calculator is based on biomechanical research and industry standards. While it provides excellent starting points, we always recommend fine-tuning based on your personal comfort and riding style. The recommendations are designed to give you an optimal baseline that most riders find comfortable.
Yes! StancePro supports both snowboarding and skiing. Our ski calculator provides recommendations for ski length, mount position, and DIN settings (as reference only - always have a certified technician set your bindings).
Record your riding directly in the app or upload existing videos. Your video is then assigned to a certified coach who will add voice annotations, drawings, and text feedback. You'll receive notification when your coached session is ready to view.
Yes, when you create an account, all your setups, preferences, and coaching sessions are synced across your devices via our secure cloud infrastructure.
Yes! Your saved setups, recent coaching sessions, and most features work offline. Videos and thumbnails are cached automatically for offline viewing. Data syncs when you're back online.
You can manage your subscription through the App Store (iOS) or Google Play (Android). Go to your account settings in the respective store and select 'Subscriptions' to cancel or modify your plan.
We source our pro rider data from published interviews, sponsor content, and official sources. While setups may change between seasons, we strive to keep our database as current and accurate as possible.
For the best results, you'll need your height, weight, and optionally your leg length. The app can estimate leg length from your height if you don't have an exact measurement.
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